Native-level English-Speaking Physicians via Video Chat – Right from Your Phone
This service is ideal for travelers across Japan who need prompt attention for common issues. Simply pick up your prescribed medication at a nearby pharmacy, wherever you are in the country.
Our availability ~ We are typically available for online consultations from 9:00 AM to 9:00 PM (Japan time). Outside these hours, our physicians are not available, and the service is offline.
Important notes ~ Response times vary based on physician availability—please stay connected and do not log out while waiting. For estimated wait times in advance, feel free to email us at info@americanclinictokyo.com.
Reception support~ Our reception desk is available by phone at +81-3-6441-0969 (or +81-3-4405-6210 if the line is busy) on weekdays (Monday–Friday), 10:00 AM–12:00 PM & 3:00 PM–5:00 PM. Reception is closed on Japanese public holidays.
We’re here to help you stay healthy and enjoy your time in Japan. We look forward to assisting you!
Click below to jump right in!
Disclaimer: As a telemedicine service provided by our medical facility, we offer this service “as is,” subject to availability when our qualified physicians are accessible. While we make every effort to provide quality care, please note that telemedicine is not a substitute for in-person medical consultations. We do not offer initial psychiatry consultations or prescribe psychiatric medication through our online services. We do not provide services for children under 15 years of age. We do not accept health insurance. Your use of this telemedicine service implies your agreement to our terms, and our medical facility disclaims any liability for consequential damages arising from its use. Your health is our utmost concern, and we are dedicated to delivering the best care possible.




