Thank you for your interest in the American Clinic Tokyo. We apologize for the inconvenience but we will be closed from Friday December 26th. We will reopen on Monday, January 5th, 2026. We thank you for your understanding and support.
-American Clinic Team
VideoChat with our physicians directly from your phone through our web app. It is perfect for travelers needing minor medical care and prescriptions. Enjoy the convenience of picking up your medication at a nearby pharmacy anywhere in Japan.
Please note that response times may vary depending on physician availability. Please hold on and do not log out. To check estimated waiting times in advance, email us at info@americanclinictokyo.com.
Our reception desk is available by phone at +81-3-6441-0969 (+81-3-4405-6210 if busy) (Monday–Friday, 10 AM–12 PM & 3 PM–5 PM). We look forward to hearing from you.
Disclaimer: As a telemedicine service provided by our medical facility, we offer this service “as is,” subject to availability when our qualified physicians are accessible. While we make every effort to provide quality care, please note that telemedicine is not a substitute for in-person medical consultations. We do not offer initial psychiatry consultations or prescribe psychiatric medication through our online services. We do not provide services for children under 15 years of age. We do not accept health insurance. Your use of this telemedicine service implies your agreement to our terms, and our medical facility disclaims any liability for consequential damages arising from its use. Your health is our utmost concern, and we are dedicated to delivering the best care possible.
At our private practice in Tokyo, Japan, we specialize in providing accessible, high-quality medical care tailored to the needs of international travelers, expats, and visitors. The following insights are drawn from our data on online consultations and hotel visits during October and November 2025. These services complement our regular in-office practice by offering flexible options for those on the move or preferring remote care. Note that this analysis focuses solely on these two channels, highlighting our commitment to convenience and global outreach.
A Truly International Clientele: Our pie chart on nationalities reveals a vibrant, diverse patient base from around the world. The majority—64.2%—hail from the USA, reflecting Tokyo’s appeal as a hub for American business travelers, tourists, and expatriates. This is followed by smaller but significant shares from countries like the United Kingdom (3.0%), Turkey (3.0%), Australia (3.0%), France (3.0%), India (3.0%), and Indonesia (3.0%), with contributions from over a dozen other nations including Canada, China, Croatia, Cyprus, Ireland, Moldova, Netherlands, Russia, Saudi Arabia, Singapore, Taiwan, and Thailand (each around 1.5%). This distribution underscores our role as a go-to provider for English-speaking and multicultural patients in Japan.
Emphasis on Convenience: Online Dominates, Hotel Visits Provide Personalized Touch
The distribution of online vs. hotel visits shows that 74.2% of our cases were handled virtually, while 25.8% involved on-site hotel visits. This split demonstrates our adaptability in a post-pandemic world, where digital health solutions are increasingly preferred for their speed and accessibility.
Online Consultations (74.2%): These are ideal for minor ailments, follow-ups, prescription refills, or advice on local health resources. They allow patients to connect from anywhere—be it a hotel room, airport, or even en route—without disrupting their itinerary. This high proportion reflects our investment in secure telehealth platforms, ensuring privacy and efficiency for busy travelers.
Hotel Visits (25.8%): For cases requiring hands-on assessment, such as acute illnesses or examinations, our providers make house calls directly to hotels. This service is particularly valuable in a city like Tokyo, where navigating public transport or finding time for clinic visits can be challenging for visitors.
Overall, this model positions us as a patient-centered practice that prioritizes flexibility, reducing barriers to care and helping you maintain your health while exploring Japan.
Coming this winter, Dr. Ken Anzai will begin offering exclusive on-site orthopedic services at select hotels in Sapporo. Our team provides prompt and reliable medical house-call support tailored specifically for hotel guests, ensuring a seamless and stress-free experience during your stay. All consultations, examinations, and medical documents are available in English, allowing international travelers to receive care with confidence and clarity.
Guests can access high-quality medical attention exactly when they need it. Dr. Ken Anzai, a board-certified orthopedic surgeon, brings extensive expertise as the Executive Vice President of Anzai Orthopedic Clinic and as a Staff Physician at the American Clinic Tokyo.
Our hotel-based orthopedic services include comprehensive orthopedic care, emergency support, and direct access to an English-speaking surgeon. This unique offering ensures that guests receive exceptional medical care in the comfort and privacy of their hotel.
Stay a step ahead this flu season—protect yourself, your family, and your team with the 2025–2026 influenza vaccine at American Clinic Tokyo. We are accepting appointments now.
Appointments are required—no walk-ins please. Just call us in advance to let us know. Please bring your vaccination record (if applicable). Quick visits typically take 10–15 minutes, with English/Japanese support. To arrange group/office vaccinations, contact American Clinic Tokyo at 03-6441-0969 (03-4405-6210 if busy) or email us at info@americanclinictokyo.com.
Update: The flu is circulating earlier than usual this year, with reports of school closures in Japan due to outbreaks. The World Health Organization also noted elevated influenza activity in parts of Asia as of late August 2025.
We have refined our hours to place greater emphasis on our established patients and hotel guests. This schedule will allow us to remain available to those who rely on us most while preserving the calm and personalized experience that defines our care.
New patient access will be limited and considered on a case-by-case basis, with a waitlist available as capacity allows. This change reflects our commitment to quality, ensuring that every visit receives the time and attention it deserves.
Thank you for your trust and understanding as we continue to evolve. Our focus is on delivering the highest level of care, ensuring you feel supported, connected, and confident in every encounter.
We would like to inform you that Japan is currently experiencing a nationwide shortage of many medications. A number of essential pharmaceutical products have become difficult to obtain or have been abruptly discontinued due to supply chain disruptions and production issues beyond our control.
At American Clinic Tokyo, we remain committed to supporting our patients during this time. We are in constant communication with our suppliers and continue to make every effort to maintain adequate stock. However, despite our best efforts, there may be occasional delays or substitutions.
We sincerely appreciate your patience and understanding. To help minimize potential disruptions to your treatment, we kindly ask that you plan ahead and schedule your visits early whenever possible.
Thank you for your continued trust and cooperation.
Pfizer Japan has launched TicoVac®, the country’s first approved vaccine to prevent Tick-Borne Encephalitis (TBE), available in adult (0.5mL) and pediatric (0.25mL) formulations. TBE is a serious viral infection transmitted by ticks, with symptoms ranging from fever and headache to severe neurological issues. The Far Eastern subtype, found in Hokkaido, has a fatality rate over 20%, with long-term complications in many survivors.
While previously rare in Japan, recent cases in Hokkaido and antibody findings in multiple prefectures suggest the virus may be more widespread. Limited awareness and testing may mean many cases go undiagnosed.
TicoVac® has been used safely in Europe since the 1970s and was officially approved in Japan in March 2024. It is recommended for residents in at-risk regions and travelers to endemic areas. Contact us to learn more or schedule your vaccination.
*Three doses and 5-12 months will be needed to complete the initial series.
At American Clinic Tokyo, we require all patients to schedule an appointment in advance to ensure that we can allocate adequate time for each patient and maintain the highest standards of privacy and infection control. To make an appointment, please send us the following information to info@americanclinictokyo.com.
・Your name
・Date of birth (must be an adult)
・Contact number or email
・Reason for your visit
・Current location (Please provide the exact location i.e., address, hotel name)
For an urgent online consultation, visit us here*.
https://americancliniconline.com
*Please note that we do not accept children, or initial Psychiatry consultations at American Clinic Online.
Our clinic offers Multiple Drug Urine Testing using a single urine sample to quickly and efficiently screen for a wide range of substances. Known as a “panel test,” this method can detect multiple drugs simultaneously, including amphetamines, cocaine, opiates, marijuana, benzodiazepines, and barbiturates. Rapid results are available for initial screenings.
This comprehensive screening covers substances such as Marijuana (THC – also known as weed, pot, dope), Cocaine (COC), Opiates (OPI 2000), Amphetamines (AMP), Barbiturates (BAR), Benzodiazepines (BZO), Ecstasy (MDMA), Methamphetamine (MET/mAMP), Methadone (MTD), Oxycodone (OXY), Phencyclidine (PCP), and Propoxyphene (PPX). It is an essential tool for medical evaluations, workplace screenings, and personal health assessments. For accurate and confidential testing, please contact our clinic to learn more or schedule an appointment.