Online Consultations and Prescriptions for Travelers in Japan

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VideoChat with our physicians directly from your phone through our web app. It is perfect for travelers needing minor medical care and prescriptions. Enjoy the convenience of picking up your medication at a nearby pharmacy anywhere in Japan.

Please note that response times may vary depending on physician availability. Please hold on and do not log out. To check estimated waiting times in advance, email us at info@americanclinictokyo.com.

Our reception desk is available by phone at +81-3-6441-0969 (Monday–Friday, 9 AM–12 PM & 3 PM–6 PM). We look forward to hearing from you.

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Disclaimer: As a telemedicine service provided by our medical facility, we offer this service “as is,” subject to availability when our qualified physicians are accessible. While we make every effort to provide quality care, please note that telemedicine is not a substitute for in-person medical consultations. We do not offer initial psychiatry consultations or prescribe psychiatric medication through our online services. We do not provide services for children under 15 years of age. We do not accept health insurance. Your use of this telemedicine service implies your agreement to our terms, and our medical facility disclaims any liability for consequential damages arising from its use. Your health is our utmost concern, and we are dedicated to delivering the best care possible.

Appointments at the American Clinic Tokyo

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American Clinic Tokyo operates on an appointment-only basis, allowing us to provide individualized care and maintain high standards of privacy and infection control. To ensure a seamless experience, we kindly request that you schedule an appointment in advance. Before scheduling, please review our FAQ *section for pricing and additional information. Please note that we are not accepting Walk-ins.

Currently, we are unable to respond to all phone calls or time-sensitive emails. For non-urgent matters, please call 03-6441-0969 or email us at info@americanclinictokyo.com, ensuring to include all necessary information for a comprehensive response. We appreciate your patience and understanding.

We also have the option to connect you with a physician as soon as possible (best effort, not 24/7 yet). If you need to VideoChat with a physician for a quick prescription (restrictions apply), please contact us at American Clinic Online. https://americancliniconline.com/

*The services provided above pertain to adults only.  Enter patient information only. We DO NOT provide Psychiatry or Pediatrics online.

【ワクチン接種】留学・海外赴任の準備をされている方、必見です！

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HEALTH IMMUNIZATION CLEARANCE DONE HERE ~ We will help you with your proof of immunization for college and university, even if it is written in Japanese. Please send us a copy of the requirements and all vaccination records in advance.

留学、渡航、海外赴任を準備されている方、必要な予防接種の相談を承ります。ものによっては時間がかかるものもありますので早めに電話03-6441-0969やメールinfo@americanclinictokyo.comにてご相談ください。

相談料は無料。YellowBook（接種証明）および海外赴任ガイドも贈呈中。問診および診察料はワクチン価格に含まれます。母子手帳を英文に書き直す作業は有料で行います。

COVID-19 Testing and Certificate (asymptomatic individuals only)

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COVID-19 Test Appointments: Reserve your spot by completing this form –

https://docs.google.com/forms/d/e/1FAIpQLSe9GvGkKu3IxlOA-zSfBmOp8iQtYoLN3ZYEs3c9V78-hkO6qg/viewform?usp=sf_link

Our team will promptly reach out to confirm your appointment.

Antigen Test (Lateral flow) – All-inclusive price of 15000 yen for the test, consumption tax, English certificate, and consultation. This test will be conducted via nasal swab and will take 15 minutes to process. You will be leaving with a physician-signed document in hand.

PCR Test (Real-time Reverse Transcription) – All-inclusive price of 25000 yen for the test, consumption tax, English certificate, and consultation. This test will be conducted via saliva (or nasopharyngeal swab if required). Samples received by 12:00 noon will be processed by 18:00. Samples received in the afternoon will be processed by 9:00 the following business day. You will be receiving a PDF via email as soon as the laboratory report is ready. This test can be used to shorten the quarantine period when entering Japan.

Japan Visitor 24/7 Hotline

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Japan National Tourism Organization (JNTO) operates a visitor hotline 24 hours a day, 365 days a year. Call for tourist information or assistance in the case of accidents and emergencies including novel coronavirus(COVID-19). Support is available in English, Chinese, Korean and Japanese.

  • JAPAN VISITOR HOTLINE 050-3816-2787
  • IF CALLING FROM OVERSEAS +81-50-3816-2787

Recombinant Zoster (Shingles) Vaccine: SHINGRIX (GSK)

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Shingles is a painful rash caused by reactivation of the chickenpox virus. 99% of people over 50 years of age are living with the virus that causes shingles. One in three people will develop shingles in their lifetime.

SHINGRIX works to boost your body’s protection against shingles (herpes zoster). It is a FDA-approved 2-dose series proven to be up to 90% effective in clinical trials.

It is given as a two-dose series, two months apart.

For more information please follow this link: https://www.cdc.gov/vaccines/hcp/vis/vis-statements/shingles-recombinant.pdf

If you wish to proceed, please sign up here: https://forms.gle/ehw9ojPrQemcg7bP7